Dollar Rent a Car is a car rental company that was founded in Los Angeles, California in 1965. It is currently headquartered in Estero, Florida and operates in more than 70 countries worldwide.
Overview
Dollar Rent a Car offers a variety of vehicles for rent, including compact cars, mid-size cars, full-size cars, SUVs, minivans, and luxury cars. They also offer special deals and discounts on their rentals, such as discounts for AAA members, military personnel, and government employees.
The company operates both airport and non-airport locations, and customers can choose to pick up their rental car at the rental location or have it delivered to them. Additionally, they offer a rewards program called Dollar Express, which allows members to earn points and redeem them for free rental days, upgrades, and other rewards.
Dollar Rent a Car is a subsidiary of Hertz Global Holdings and operates alongside other rental car brands such as Thrifty Car Rental and Hertz Rent a Car. Overall, Dollar Rent a Car is a reputable and well-established car rental company that provides a range of rental options for both leisure and business travelers.
Services
Dollar Rent a Car provides a variety of car rental services to meet the needs of their customers.
Here are some of their services:
- Car rental: Dollar Rent a Car provides a range of rental vehicles, including compact cars, mid-size cars, full-size cars, SUVs, minivans, and luxury cars.
- Airport and non-airport locations: Dollar Rent a Car operates both airport and non-airport locations, so customers can choose to pick up their rental car at the rental location or have it delivered to them.
- One-way rentals: Dollar Rent a Car allows customers to rent a car at one location and drop it off at a different location, which can be helpful for customers who are traveling long distances.
- Discounts and special offers: Dollar Rent a Car offers a variety of discounts and special offers to help customers save money on their rentals. These discounts are available for AAA members, military personnel, government employees, and more.
- Rewards program: Dollar Rent a Car offers a rewards program called Dollar Express, which allows members to earn points and redeem them for free rental days, upgrades, and other rewards.
- Additional services: Dollar Rent a Car also provides additional services such as GPS navigation, roadside assistance, and child safety seats for an extra fee.
Overall, Dollar Rent a Car provides a range of rental services to meet the needs of their customers, whether they are traveling for business or leisure.
Services Locations
Dollar Rent a Car operates in more than 70 countries worldwide, including the United States, Canada, Europe, Latin America, and the Caribbean. They have both airport and non-airport locations, so customers can choose to pick up their rental car at the rental location or have it delivered to them.
To find a Dollar Rent a Car location, customers can visit their website and use the location finder tool. They can search by city, airport, or zip code to find the nearest rental location. Additionally, customers can make a reservation online or by phone and choose the rental location that is most convenient for them.
Dollar Rent a Car has a strong presence in major cities and tourist destinations, but they also have locations in smaller cities and towns. Some of their most popular locations include:
- Los Angeles International Airport (LAX)
- Orlando International Airport (MCO)
- Miami International Airport (MIA)
- Las Vegas McCarran International Airport (LAS)
- John F. Kennedy International Airport (JFK)
- London Heathrow Airport (LHR)
- Paris Charles de Gaulle Airport (CDG)
- Cancun International Airport (CUN)
- Sydney Kingsford Smith Airport (SYD)
Overall, Dollar Rent a Car has a wide range of locations that provide convenient rental options for customers traveling to different parts of the world.
Prices
Dollar Rent a Car offers competitive prices on their rental vehicles, which can vary depending on the location, duration of rental, and type of vehicle. However, they often have special offers and discounts available, which can help customers save money on their rentals.
To get an accurate price quote, customers can visit the Dollar Rent a Car website and enter their rental location, dates, and type of vehicle they need. The website will display the available rental options and their prices, including any applicable taxes and fees. Customers can also choose to add extra features such as GPS navigation or child safety seats for an additional fee.
It’s important to note that the prices displayed on the website are subject to change and may vary based on the availability of rental vehicles. Additionally, customers should carefully read the terms and conditions of their rental agreement to understand any additional fees or charges that may apply, such as fees for returning the vehicle late or refueling charges.
Overall, Dollar Rent a Car offers competitive prices on their rental vehicles, and customers can find affordable rental options by taking advantage of special offers and discounts.
How to Book Dollar Rent a Car
Booking a rental car with Dollar Rent a Car is a straightforward process.
Here are the steps to follow:
- Visit the Dollar Rent a Car website: Go to the Dollar Rent a Car website at www.dollar.com.
- Choose your rental location: Enter the pickup and drop-off locations and dates for your rental. You can also select your preferred type of vehicle.
- Choose any additional features: Select any additional features you may need, such as GPS navigation or child safety seats.
- Review your rental details: Review the details of your rental, including the rental price, taxes, and fees.
- Complete your reservation: Enter your personal and payment information to complete your reservation. You will receive a confirmation email with your rental details.
- Alternatively, customers can also book a rental car by calling Dollar Rent a Car’s customer service line or by visiting one of their rental locations in person.
It’s important to read and understand the terms and conditions of your rental agreement before completing your reservation to ensure you are aware of any additional fees or charges that may apply.
Cancellation Policy
Dollar Rent a Car has a flexible cancellation policy that allows customers to cancel their reservation at any time without incurring a cancellation fee. However, customers are encouraged to cancel their reservation as soon as possible to avoid any potential issues with availability or pricing.
Customers can cancel their reservation by visiting the Dollar Rent a Car website, logging into their account, and selecting the reservation they wish to cancel. They can also call Dollar Rent a Car’s customer service line to cancel their reservation.
If a customer cancels their reservation within 24 hours of the pickup time, they may be charged a one-day rental fee. However, this fee may be waived in certain circumstances, such as if the customer’s flight is cancelled or delayed.
It’s important to note that if a customer fails to cancel their reservation and does not show up to pick up their rental car, they may be charged a no-show fee. Additionally, customers should read the terms and conditions of their rental agreement carefully to understand any potential fees or charges that may apply in the event of a cancellation.
Overall, Dollar Rent a Car’s cancellation policy is designed to be flexible and accommodating to the needs of their customers.
Is Dollar Rent a Car legit?
Yes, Dollar Rent a Car is a legitimate car rental company that has been in operation for more than 50 years. They are a subsidiary of The Hertz Corporation, one of the largest car rental companies in the world, and have a presence in more than 70 countries.
Dollar Rent a Car has a strong reputation for providing quality rental vehicles and excellent customer service. They have received positive reviews from customers on various review websites, with many customers praising their competitive pricing, convenient rental locations, and helpful staff.
To ensure the safety and satisfaction of their customers, Dollar Rent a Car follows strict safety and maintenance procedures for their rental vehicles. They also offer a range of additional features, such as GPS navigation and child safety seats, to make the rental experience as comfortable and convenient as possible.
Overall, Dollar Rent a Car is a reputable and trustworthy car rental company that provides a reliable and convenient rental service for customers around the world.
Is Dollar Rent a Car Safe?
Dollar Rent a Car is committed to providing safe rental vehicles and a secure rental experience for their customers. They have implemented various safety and cleaning protocols to ensure the health and safety of their customers and staff.
Dollar Rent a Car follows strict safety and maintenance procedures for their rental vehicles, including regular inspections and maintenance checks, to ensure that their rental cars are in good condition and safe to drive. They also provide customers with access to 24/7 roadside assistance in the event of an emergency.
In response to the COVID-19 pandemic, Dollar Rent a Car has implemented enhanced cleaning and sanitation protocols for their rental vehicles and rental locations. They use EPA-approved disinfectants to clean the rental cars before and after each rental, paying special attention to high-touch surfaces such as door handles, steering wheels, and dashboard controls.
Additionally, Dollar Rent a Car has implemented social distancing measures and contactless rental options to minimize contact between customers and staff.
Overall, Dollar Rent a Car takes the safety and well-being of their customers and staff very seriously and has implemented various measures to ensure a safe and secure rental experience.
Pros & Cons
Here are some pros and cons of renting a car with Dollar Rent a Car:
Pros:
- Competitive pricing: Dollar Rent a Car offers competitive pricing on their rental vehicles, which can help customers save money on their rental costs.
- Wide selection of vehicles: Dollar Rent a Car has a wide selection of rental vehicles to choose from, including economy cars, SUVs, and luxury vehicles, which can accommodate different types of travel needs.
- Convenient rental locations: Dollar Rent a Car has rental locations in many cities and airports around the world, making it easy for customers to pick up and drop off their rental vehicles.
- Special offers and discounts: Dollar Rent a Car often has special offers and discounts available, which can help customers save even more money on their rentals.
Cons:
- Additional fees: Like most car rental companies, Dollar Rent a Car may charge additional fees for certain services, such as adding an additional driver or returning the vehicle late.
- Limited availability: Depending on the location and time of year, rental vehicles may be limited or not available, which could be inconvenient for customers.
- Unpredictable pricing: The pricing of rental vehicles can be unpredictable and may vary based on factors such as location, time of year, and availability.
- Customer service issues: Some customers have reported issues with customer service, such as long wait times on the phone or difficulty resolving billing disputes.
Overall, Dollar Rent a Car is a reputable car rental company that offers competitive pricing, a wide selection of rental vehicles, and convenient rental locations. However, customers should be aware of potential additional fees and unpredictable pricing, and may want to read reviews or research customer service experiences before making a rental reservation.
Customer Support
Dollar Rent a Car offers several customer support options to assist customers with their rental needs.
Customers can reach Dollar Rent a Car’s customer support team by phone, email, or live chat. The customer support team is available 24/7 to answer questions, provide assistance with reservations, and help customers resolve issues.
Customers can also visit the Dollar Rent a Car website to access frequently asked questions, rental policies, and other resources. The website also includes a “Contact Us” section where customers can submit a support request online.
In addition to their customer support team, Dollar Rent a Car also provides roadside assistance to customers who experience mechanical issues or other problems with their rental vehicle. Roadside assistance is available 24/7 and can be accessed by calling the phone number provided on the rental agreement or by using the Dollar Rent a Car mobile app.
Overall, Dollar Rent a Car offers a variety of customer support options to assist customers with their rental needs and ensure a positive rental experience.
Conclusion
In conclusion, Dollar Rent a Car is a reputable and reliable car rental company with a wide selection of rental vehicles, competitive pricing, and convenient rental locations. They have been in operation for over 50 years and have a presence in more than 70 countries.
Dollar Rent a Car prioritizes the safety and well-being of their customers and staff by implementing strict safety and cleaning protocols, as well as offering 24/7 roadside assistance and customer support.
While there are potential drawbacks to renting a car with Dollar Rent a Car, such as additional fees and unpredictable pricing, overall they offer a convenient and reliable rental service for customers around the world. Customers who are looking for a quality car rental company may want to consider Dollar Rent a Car as an option.
