Scheels is a sporting goods and outdoor recreation retailer with locations primarily in the Midwestern and Western United States. The company was founded in 1902 by Frederick Scheel, and it is currently headquartered in Fargo, North Dakota.
Overview
Scheels operates 29 stores across 13 states, and it has a strong online presence through its e-commerce website. The stores are typically large, averaging around 220,000 square feet, and feature a wide range of products, including athletic apparel, footwear, camping gear, hunting and fishing equipment, bikes, and more.
In addition to its retail operations, Scheels is also known for its customer service and community involvement. The company frequently hosts events and activities at its stores, such as youth sports clinics and outdoor workshops. It also sponsors local and national sports teams and organizations.
Overall, Scheels is a well-respected brand in the sporting goods industry, known for its wide selection of high-quality products, knowledgeable staff, and commitment to customer service and community engagement.
- Sporting Goods: Scheels carries a variety of sporting goods products, including baseball, basketball, football, soccer, and volleyball equipment, as well as golf clubs, tennis racquets, and pickleball paddles.
- Outdoor Recreation: Scheels sells a variety of outdoor recreation gear, including camping equipment, hiking boots, fishing rods and reels, kayaks, and canoes.
- Fitness: Scheels offers a variety of fitness equipment, including weights, treadmills, ellipticals, and exercise bikes.
- Apparel: Scheels has a wide selection of athletic apparel for men, women, and children, including clothing from popular brands such as Nike, Under Armour, and Columbia.
- Footwear: Scheels offers a large selection of footwear, including athletic shoes, hiking boots, work boots, and sandals.
- Hunting and Fishing: Scheels has a variety of hunting and fishing equipment, including rifles, shotguns, bows, and arrows, as well as fishing reels, lures, and tackle.
- Bikes: Scheels sells a variety of bikes, including road bikes, mountain bikes, and electric bikes, as well as cycling apparel and accessories.
These are just a few of the main categories of products that Scheels offers. The company also sells a variety of other products, including home gym equipment, pool and spa supplies, and outdoor furniture.
Scheels also frequently offers sales and promotions, both in-store and online, which can help customers save money on their purchases. Additionally, the company has a loyalty program, known as the Scheels Visa Rewards program, which allows customers to earn points on their purchases that can be redeemed for Scheels gift cards.
It’s worth noting that Scheels is known for its commitment to quality products and customer service, which may result in slightly higher prices compared to some other sporting goods retailers. However, many customers find the higher prices to be worth it for the quality and expertise that Scheels provides.
- Sales: Scheels frequently runs sales and promotions on select items or categories. These sales may be advertised in-store or online, and they can offer significant discounts on regular-priced merchandise.
- Clearance: Scheels has a clearance section in its stores and online where customers can find discounted merchandise that is being discontinued or phased out.
- Rewards Program: Scheels has a loyalty program called the Scheels Visa Rewards program. Members can earn points for purchases made with their Scheels Visa credit card, and these points can be redeemed for Scheels gift cards.
- Coupons: Scheels occasionally releases coupons for use in-store or online. These coupons can provide discounts on specific items or a percentage off a customer’s total purchase.
- Email Newsletter: Customers can sign up for Scheels’ email newsletter to receive information about sales, promotions, and special events. This can be a great way to stay informed about discounts and save money on Scheels products.
- Holiday Sales: Scheels typically offers special discounts and promotions during major holidays such as Black Friday, Cyber Monday, and Christmas. These sales can be a great opportunity to save money on gifts or personal purchases.
It’s important to note that promotions and discounts may vary by location and are subject to change. Customers should check with their local Scheels store or the company’s website for current offers and promotions.
Scheels offers several shipping options for its customers, including standard, expedited, and express shipping. Shipping rates vary depending on the size and weight of the package, as well as the shipping speed selected.
Scheels also offers free standard shipping on orders over a certain dollar amount. The exact threshold for free shipping may vary depending on the current promotion or offer, so customers should check the website or contact customer service for details.
In addition, customers can choose to pick up their orders at a Scheels store for free.
Returns:
Scheels has a generous return policy for its customers. The company accepts returns of most items within 60 days of purchase, as long as the item is in its original condition and accompanied by a receipt.
Returns can be made in-store or by mail. Customers who wish to make a return by mail should contact Scheels customer service for instructions on how to do so.
In some cases, returns may be subject to a restocking fee, and certain items, such as firearms, ammunition, and special orders, may not be eligible for return. Customers should check the Scheels website or contact customer service for specific details about the company’s return policy.
Scheels operates 29 stores in 13 states across the United States and has a robust online presence. The company carries a wide variety of products from popular brands and offers competitive prices, promotions, and discounts to its customers.
Additionally, Scheels has a strong commitment to community involvement and philanthropy. The company supports a variety of charitable causes, including organizations that promote sports and outdoor recreation for children and those that support military veterans and their families.
Overall, Scheels is a reputable and well-established company that has built a loyal customer base over its long history.
Is Scheels Safe?
Yes, shopping at Scheels is generally considered safe. The company takes various measures to ensure the security of its customers’ personal and financial information.
Scheels website is secured with SSL encryption technology, which means that any information transmitted between the website and the user is encrypted and cannot be intercepted by unauthorized third parties. Additionally, Scheels complies with industry-standard security practices to protect customer information.
Furthermore, Scheels is a well-established company that has been in business for over 120 years. The company has a strong reputation for providing high-quality products and excellent customer service.
However, it’s always a good idea for customers to take precautions when shopping online. This includes using a secure and unique password for their account, not sharing their personal information with anyone, and monitoring their credit card and bank statements for any unauthorized transactions.
Where to Buy
For customers who prefer to shop online, Scheels offers a robust e-commerce platform where customers can browse and purchase products from the comfort of their own homes. The company’s website offers a wide range of products and features, including detailed product descriptions and specifications, customer reviews, and helpful resources such as buying guides and product comparisons.
In addition to Scheels’ own website, some Scheels products may also be available for purchase on other online marketplaces such as Amazon or eBay. However, it’s important to ensure that any third-party seller is reputable and trustworthy before making a purchase. Customers should always check the seller’s ratings, reviews, and return policy before buying from them.
- Phone: Customers can contact Scheels’ customer service team by phone at 1-800-SCHEELS (1-800-724-3357) during business hours.
- Email: Customers can email Scheels’ customer service team by filling out a contact form on the company’s website. Response times may vary depending on the nature of the inquiry.
- Live Chat: Scheels offers a live chat feature on its website where customers can chat with a representative in real-time to get help with their questions or concerns.
- In-Store: Customers can also visit a Scheels store in-person to get assistance from a sales associate or customer service representative.
Scheels also has a comprehensive FAQ section on its website where customers can find answers to common questions about shipping, returns, promotions, and more. Additionally, the company has a strong social media presence and can be contacted through its official Facebook, Twitter, and Instagram accounts.
- Wide selection of high-quality products from popular brands
- Competitive pricing and regular promotions and discounts
- Generous return policy for most items
- Strong reputation for excellent customer service
- Robust e-commerce platform with detailed product descriptions and helpful resources
- Multiple shipping options, including free standard shipping on some orders
- Commitment to community involvement and philanthropy
Cons:
- Limited physical store locations (29 stores in 13 states)
- Some items, such as firearms and ammunition, may not be eligible for return
- Shipping rates may vary depending on the size and weight of the package
- Some customers may experience longer wait times for customer support during peak times or high-demand periods
Overall, Scheels is a reputable and well-established company with a strong commitment to providing high-quality products and excellent customer service. While there may be some limitations or drawbacks, such as limited physical store locations or restrictions on returns for certain items, the company’s competitive pricing, generous return policy, and robust e-commerce platform make it a popular choice for many customers.
